Desktop Support Engineer - London (Contract)

Thursday 15th of November 2018

Mandatory Requirements

  • Bachelor's degree in Computer Sciences, Engineering, Information Systems Management or related field with relevant work experience in the area of client support in a large enterprise setting
  • Excellent communication skills and customer excellence service approach
  • In-depth understanding of information systems technology to include common computer applications, operating systems, hardware, networks, and messaging systems 
  • Strong Hands-on experience in resolving common problems in the area of IT systems including but not limited to Windows 7/10, MS Office 2010/2013/2016, MS Outlook 2013/2016, Remote Access Solutions and VPN, Cisco Videoconferencing codecs, collaboration tools such as Cisco Webex, Jabber, PCL, mobile devices (iOS, Android and Windows), Cloud Solutions and collaboration platforms such as Box, O365, SharePoint, CRM, Jive, Yammer, SCCM, Web browsers (Internet Explorer, Chrome, Mozilla), Antivirus utilities and Documents Management System etc.
  • Basic knowledge and experience of multimedia equipment and technologies
  • Experienced in installation and maintenance of computer hardware (Servers, Desktops and Laptops) of makes like Dell, Lenovo, HP etc. and peripherals like Canon MFD, HP LaserJet, Xerox, IP Phone, Cisco routers and switches, Ethernet cards, structured CAT 6 cabling etc.
  • Ability to prioritise workload balance conflicting demands 

Desirable Requirements

  • Certified in system, hardware and network or software applications.
  • Experience in providing operational support and training on various software applications.
  • SharePoint Designer experience will be plus
  • Experience in supporting financial applications such as Bloomberg, Eikon Reuters, SummitFT, MarkitWire etc.,
  • Industry certifications like A+, ITIL, MCP, MOS etc. preferred

If you are interested in this position, please submit your CV/Resume to making sure to reference Desktop Support Engineer - London (Contract)

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