| | Office 365 is your complete office in the cloud.At its heart is Office itself—the familiar Office applications businesses use every day—now offered as a cloud service, so it’s always up to date. But Office 365 is also so much more. It’s about bringing enterprise-grade services to organizations of all sizes, from online meetings to sharing documents to business-class email. |
Two Great Services, One Simple Benefit
Come see how prosource.it combines Office 365 and High Quality Support Solutions to create a single, simple offering that results in robust, cost-effective operations for your business.
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| Familiar Office Applications for all your devices including Apple, android and Windows | Account setup, administration and feature change management | Work whenever, wherever and let prosource.it worry about the details |
| 1TB of Online Document Storage in OneDrive and file-sharing in SharePoint | SharePoint Setup, User Provisioning & Templates | Team Sites and Portals backed up and recoverable from anywhere |
| Business class email, calendar, and contacts with a 50 GB inbox | Setup of email service and/or migration from existing services | Fast and easy setup of email services |
| Unlimited online meetings, IM and HD video conferencing. Includes Skype for Business App | Setup and configuration of Skype for Business and integration with audio conferencing | Work Together in Real Time with Web Conferences on-the-go. |
| Corporate social network to help employees collaborate across departments and locations | User training and guidance | Employees sharing knowledge and information in real time |
| Guaranteed Uptime and Support | 24x7x365 O365 - Help Desk Support, Remote Technical Support and O365 User Accounts Manage- ment | Integrated Product and Support Solution that fits your business |
| Low upfront use-based cost | User-based support costs bundled with license for one simple payment | Convenient, accurate, flexible and predictable operating costs that free up capital |
Managed Support Solutions that Meet Your Needs
Whether you are a new user of Office 365 or an existing one, you realize that getting maximum value out of any application means having help available, when and how you need it. Prosource.it has a long history of supplying just this type of support, so take a look at what we can offer, then Contact Us and see how easy it is to sign up!
| | Business Tools | Business Tools Extra | Business Tools Premium |
| Low Monthly O365 Pricing | $5 - $20/User/ Mth | $5 - $20/User/ Mth | $5 - $20/User/ Mth |
| Low Monthly Support Pricing | $10/User/Mth | $30/User/Month | $75-100/User/ Mth |
 24x7 O365 Support and Administration | | | |
| Exclusive Access to Help, Information and Guidance | | | |
| Conferencing and Collaboration Platform Management | | | |
| 24x7 Remote Desktop Technical Support |
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| Enhanced Collaboration and Reporting Support |
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| Full Desktop Management |
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| Free Onboarding Assessment | | | |
| Fixed One-Time Per/User Onboarding Costs | | | |
24x7 O365 Support and Administration
- 24x7x365 O365-only help desk support
- O365 user accounts management
- O365 feature management (changes)
Exclusive Access to Help, Information and Guidance
- User training - guidance
- Access to exclusive How-To videos and information
Conferencing and Collaboration Platform Management
- Skype for Business/Lync Support
- Basic SharePoint setup and provisioning
24x7 Remote Desktop Technical Support
- Unlimited 24x7x365 phone and email support
- Unlimited support hours for users
- Incident response and resolution tracking
- Escalations of out of scope tickets to client/partner
Enhanced Collaboration and Reporting Support
- Advanced SharePoint templates
- Security and usage reporting
Full Desktop Management
- User and configuration management
- User additions, deletion and changes
- User profile administration
- User and Configuration Management
- Hardware inventory tracking
- Software inventory tracking
- Warranty tracking
- Patch Management
- Patch pilot rollout and testing
- Operating system patch management
- Application patch management
- Anti-virus updates
- Software Delivery
- Automated delivery for approved applications
- OS, images, application distribution
- Deploy MSI-based applications
- Performance
- Tracking of PC performance
- Scheduled scripts for predefined tasks
- Reporting
- Hardware and Software Inventory report
- Patch Compliance Report
- Anti-Virus Updates Compliance report
- User Support
- Unlimited support for users
- Incident Response and Resolution Tracking
- Ticket Log Analysis and Problem Management
- Unlimited 24x7x365 Phone and Email Support
- OEM/ 3rd party escalations
- Escalations and co-ordination with OEM/ 3rd party per client contract
- Exclusions:
- New Hardware (PC and Peripherals) rollout
- OS Upgrades
- New AV Platform rollout
Free Onboarding Assessment
prosource.it will review your current environment and provide a fixed, one-time cost/per/user estimate to setup and migrate you to the new O365 environment.
Fixed One-Time per/user onboarding costs
These costs can range from $50 to $150 per user.
