RingCentral is the leading provider of cloud based business communications and collaboration solutions. Easier to manage and more flexible and cost-efficient than legacy, on-premise communications systems, RingCentral’s cloud solutions are meeting the needs of modern distributed and mobile workforces. RingCentral enables more than 350,000 businesses, from SMBs to enterprises around the world, to empower their workforces, more easily connect with their customers, and streamline their business communications.
Delivered on a state-of-the-art cloud platform, RingCentral solutions unify communications by bringing together voice, video, conferencing, team collaboration and contact center solutions into a seamless experience that integrates with leading cloud-based tools and business applications.
RingCentral Office Edition Features
You get a complete cloud phone system for one low monthly price
| Standard | Premium | Enterprise | |
| Call management and phone system administration | • | • | • |
| Mobile apps for smartphones and tablets | • | • | • |
| Unlimited calling | • | • | • |
| Toll-free minutes | 1000 mins | 2500 mins | Unlimited |
| Unlimited Internet Fax | • | • | • |
| Unlimited Business SMS | • | • | • |
| Unlimited Conferencing | • | • | • |
| Microsoft Office & Outlook integration | • | • | • |
| Cloud storage integrations: Google, Box, Dropbox | • | • | • |
| Salesforce CRM integration | • | • | |
| Automatic call recording | • | • | |
| Video Conferencing & Online Meetings | • |
prosource.it will provide a Turn-Key Solution and Implementation Package for your business. Contact Us today to learn more!
24x7 O365 Support and Administration
- 24x7x365 O365-only help desk support
- O365 user accounts management
- O365 feature management (changes)
Exclusive Access to Help, Information and Guidance
- User training - guidance
- Access to exclusive How-To videos and information
Conferencing and Collaboration Platform Management
- Skype for Business/Lync Support
- Basic SharePoint setup and provisioning
24x7 Remote Desktop Technical Support
- Unlimited 24x7x365 phone and email support
- Unlimited support hours for users
- Incident response and resolution tracking
- Escalations of out of scope tickets to client/partner
Enhanced Collaboration and Reporting Support
- Advanced SharePoint templates
- Security and usage reporting
Full Desktop Management
- User and configuration management
- User additions, deletion and changes
- User profile administration
- User and Configuration Management
- Hardware inventory tracking
- Software inventory tracking
- Warranty tracking
- Patch Management
- Patch pilot rollout and testing
- Operating system patch management
- Application patch management
- Anti-virus updates
- Software Delivery
- Automated delivery for approved applications
- OS, images, application distribution
- Deploy MSI-based applications
- Performance
- Tracking of PC performance
- Scheduled scripts for predefined tasks
- Reporting
- Hardware and Software Inventory report
- Patch Compliance Report
- Anti-Virus Updates Compliance report
- User Support
- Unlimited support for users
- Incident Response and Resolution Tracking
- Ticket Log Analysis and Problem Management
- Unlimited 24x7x365 Phone and Email Support
- OEM/ 3rd party escalations
- Escalations and co-ordination with OEM/ 3rd party per client contract
- Exclusions:
- New Hardware (PC and Peripherals) rollout
- OS Upgrades
- New AV Platform rollout
Free Onboarding Assessment
prosource.it will review your current environment and provide a fixed, one-time cost/per/user estimate to setup and migrate you to the new O365 environment.
Fixed One-Time per/user onboarding costs
These costs can range from $50 to $150 per user.
