Applications Engineer - 2037

Name: PXL Collective
Price range: $

Reference:: 2037

Posted on: 3 March 2023

An excellent opportunity has arisen for a skilled and enthusiastic Applications Support Engineer to join our team onsite in Aberdeen. As Applications Support Engineer you will be responsible for delivering support and maintenance services for the product portfolio for both operations and projects and will ensure that applications are maintained in line with business requirements. You will have experience of Cloud Application services, M365, Azure and SQL and experience of database technologies such as OSISoft PI, SQL Server and Oracle. As part of this role there may be the requirement to provide out of hours support on an occasional basis for scheduled maintenance, project activities and via an on-call support rota. If you are a motivated self-starter with a passion for technology and a track record of success in application support we want to hear from you.

What you’ll do

Provide 1^st and 2^nd line application support and maintenance services
Installation, configuration, administration, support, maintenance and troubleshooting of the application portfolio
Engage with 3rd party vendors as part of support and maintenance activities
Provide support for Onshore and offshore business applications
Provide related hardware accessory support and asset management
Ensure timely and accurate testing of solutions, patches and other maintenance activities prior to deployment
Engage with other IT functions to ensure successful deployment of solutions into production
Maintain system documentation, ensuring knowledge base articles and guides are up to date
Ensure events and demand are dealt with within agreed SLAs
Deploy and manage solutions to meet defined business specific needs as defined through product maps/lifecycles

What to bring

Experience of Cloud Application services, M365, Azure, SQL, AD
Experience of database technologies such as SQL Server and Oracle
Experience of supporting OSISoft PI
Experience of application installation and configuration
Experience and in-depth knowledge of managing support and testing of applications
Experience in supporting enterprise applications within the energy and utilises sector preferred but not essential
Strong documentation skills
Ability to prioritise own workload and meet agreed deadlines
Strong organisational skills with the ability to juggle multiple issues and changing priorities
Excellent communication skills (verbal and written) and the ability to liaise with various areas of the business
ITIL qualification or experience

What You’ll Get in Return

We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;

Company Pension Scheme
Private Medical Insurance
Private Dental Insurance
Group Income Protection Plan
Group Life Assurance
Cycle to Work Scheme
Prosocial Events
Electric Car Salary Sacrifice Scheme

We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.

If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please apply today by sending your CV to talent@prosource.it.

We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.

The salary banding for this role is £40,000 - £55,000

We can only consider candidates who are legally entitled to work in the UK at the time of application.