SAP Support Analyst / Business Applications Engineer - 2261

Name: PXL Collective
Price range: $

Reference:: 2261

Posted on: 14 September 2023

We have an excellent opportunity for a highly motivated and skilled Applications Support Engineer to join our team in Aberdeen. The successful candidate will have specialist knowledge across the support and management of applications, be a team player, possess excellent communication skills and have undertaken previous Application Support roles within a large enterprise setting.

What you’ll do

Provide frontline support for E&P business applications and services
Work with the various teams to ensure services meet business needs
Liaise with 3rd party vendors and provide contract management support where applicable
Participate in the change management process
Installation, configuration, administration, support, maintenance and troubleshooting of the application portfolio
Onshore and offshore business application support
Related hardware accessory support and asset management
Patching application servers and databases
Participate in business-critical upgrades
License management (negotiation, purchasing, renewal, audit)

What to bring

Extensive prior experience with application support within the Oil and Gas sector
Exposure to working with SAP ERP Solutions, such as S4 HANA and Ariba.
Exposure to working with SAP SuccessFactors
Application installation & configuration experience
Good familiarity with Windows operating systems (Client and Server)
Experience of application licencing services
Good working knowledge of IT change management processes and principles
Strong customer orientated approach
Excellent communication and interpersonal skills and the confidence to liaise with individuals up to Senior Leadership level and external vendors
Ability to establish and maintain effective relationships at all levels of the organisation, taking time to get to know and understand customers, gaining their trust and respect
Ability to multi-task and work well under sustained pressure with conflicting demands and respond to fast changing circumstances
Excellent problem-solving skills
Proven documentation skills
Ability to be self-supporting and proactive
An awareness of emerging technologies and demonstrable desire to stay current
Experience and understanding of working within an ITIL environment

What You’ll Get in Return:

We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;

Company Pension Scheme
Private Medical Insurance
Private Dental Insurance
Group Income Protection Plan
Group Life Assurance
Cycle to Work Scheme
Prosocial Events
Electric Car Salary Sacrifice Scheme

We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.

If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send you CV to talent@prosource.it.

We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.