2551 - Applications Support Engineers

Name: PXL Collective
Price range: $

Reference:: 2551

Posted on: 31 January 2025

We have an excellent opportunity for highly motivated and skilled Applications Support Engineers to join our team in Aberdeen. Thes are key roles focusing on the deployment and management of software applications to support the company’s operations and will also form part of a project team undertaking transition and integration activities in support of a merger and acquisition (M&A). If you are a team player, possess excellent communication skills and have undertaken previous Applications Engineer roles we’d love to hear from you. This is a hybrid role working a 3/2 pattern (minimum of 3 days onsite).

What you’ll do

Implement and support application solutions to meet business requirements
Creation and maintenance of operational documentation (incl. processes, procedures, design & configuration, and operating manuals)
Complete knowledge transfer and hand over activities in support of M&A
Support the application lifecycle from deployment, ongoing support and decommissioning activities
Monitor application performance, identifying and resolving issues to ensure optimal functionality and user satisfaction
Provide technical support for E&P business applications and services addressing any issues in a timely and effective manner for office based and offshore/field based users
Seek opportunities to innovate and improve application development processes and technologies.
Liaise with software vendors and service providers as required for application lifecycle support to ensure services meet requirements
Utilise performance metrics to improve system stability and monitor and report on capacity metrics
Participate in out of hours support rota as required

What to bring

Experience of working in IT within the E&P or Energy sector
Direct experience as a systems administrator in support of E&P applications
Experience with RDBMS’s – SQL/Oracle
Good familiarity with Windows operating systems (Client and Server)
Working knowledge of security and access management (SSO, AD)
Good communication skills (verbal & written)
Excellent problem-solving skills
Good working knowledge of ITIL processes - change, incident and problem management processes
Experience of agile methodologies

What You’ll Get in Return:

We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;

Company Pension Scheme
Private Medical Insurance
Private Dental Insurance
Group Income Protection Plan
Group Life Assurance
Cycle to Work Scheme
Prosocial Events
Electric Car Salary Sacrifice Scheme

We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.

If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your CV to talent@prosource.it.

We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.

Successful candidates will be subject to background and right to work checks.