Challenges:
Diversity in markets: Operating across multiple countries and regions involves navigating diverse markets, countries and cultures with different data sovereignty, data residency, and data privacy rules. We have a deep understanding of these differences and build them into our solutions from the outset.
Global versus local: Global doesn’t necessarily mean all markets and countries need to operate the same way. Global standardisation, best practices, tooling and reporting can be melded with autonomous market operations, through a careful understanding of the desired outcomes, values, constraints, and goals at both the country and central levels.
Partner performance management: Many of our clients are either just beginning, or already on their journey with service integrators and vendors. Managing these suppliers can be a job in itself. We act as your hands, eyes, and ears by linking busy internal customer teams with the different suppliers. We embrace and represent your objectives, ways of working, culture and values to smooth and manage these relationships.
Compliance: Navigating the complex landscape of regulation requires expertise and precision. The rules governing things such as data transfer, information, sovereignty, approved technologies, data transfer and data privacy vary from country to country. These are always front and centre, built into the design/solutions.