Government and Public Sector

Legacy systems: Our extensive experience allows us to navigate the complexities of introducing new solutions into a heterogeneous legacy environments. Limited funding often leads to systems being updated less frequently than in other industries, resulting in outdated technology that can hinder efficiency. We can help determine the best value for money and ROI for software investments, ensuring that every penny spent contributes to improved performance and sustainability.

Multi-location: Government organisations typically span many different locations, often with stand-alone IT systems, making the deployment of applications challenging. Coordinating IT support and ensuring consistent service delivery across multiple sites requires a robust and scalable approach. We excel in creating integrated solutions that unify disparate systems, enhancing communication and operational efficiency.

Partner performance management: Public sector organisations often face the challenge of ensuring every penny spent delivers maximum value. Managing service integrators and vendors can be complex and demanding. We act as your hands, eyes, and ears by supporting busy internal customer teams to manage and improve supplier performance. Our deep understanding of public sector objectives, culture, and values allows us to effectively manage these relationships. We streamline interactions, ensuring vendor performance aligns with your goals and standards and you receive the best value delivering tangible benefits.

Continuous operation: Government IT systems must be resilient and reliable to ensure continuous operation of critical services, minimising any potential downtime.

Data security: Public sector organisations manage personal and sensitive data, requiring IT personnel with appropriate security clearances. Data breaches can disrupt critical services, incur regulatory penalties, and damage public trust. We implement robust security measures to protect data integrity and confidentiality, ensuring compliance with regulations and maintaining public confidence.

Ambiguity: Staff often work in the field, and many organizations lack adequate asset and application management. This can lead to inefficiencies and difficulties in tracking and managing IT resources. We provide comprehensive asset and application management solutions, enabling better oversight and control of IT resources, even in remote or field-based environments.

Out of hours: Staff work shift patterns, particularly in the NHS, and therefore need IT support outside of normal working hours. Our 24/7 support services ensure that IT issues are addressed promptly, regardless of the time of day. We understand the critical nature of public sector operations and are committed to providing reliable support to maintain uninterrupted service delivery.